Refund & Cancellation Policy

1. Nature of Our Products

InviteWaale sells digital products — online invitations and RSVP pages that are generated and delivered electronically the moment your payment is confirmed. There is no physical item, and access to the paid features is granted instantly and irreversibly.

Our paid products are priced as follows (inclusive of applicable taxes):

• Invite — ₹99 per invitation
• Invite + RSVP — ₹199 per invitation
• Premium Wedding — ₹499 per invitation

2. All Sales Are Final

Because our products are digital and delivered instantly upon successful payment, all sales are final and purchases are generally non-refundable. Once an invitation or RSVP page has been published or unlocked, the product has been fully delivered and consumed, and cannot be returned.

We encourage you to review your invitation carefully and use the free preview before completing your purchase.

3. When You May Be Eligible for a Refund

Notwithstanding the above, we will review and, where appropriate, issue a full refund in the following cases:

• Duplicate payment: You were charged more than once for the same order due to a technical error.
• Failed delivery: Your payment was debited but, due to a fault on our side, the paid features were not unlocked and our team is unable to restore access.
• Unauthorised or erroneous charge: You were charged in error or without authorisation.

Refunds are not provided for change of mind, for accidental purchases where the product was successfully delivered, or for dissatisfaction with a design that matches what was shown in the preview.

4. Cancellations

As access is granted immediately on payment, orders cannot be cancelled after a successful transaction. You may stop using the service and delete your invitation at any time from your dashboard, but this does not entitle you to a refund except in the cases described in Section 3.

5. How to Request a Refund

To request a refund under Section 3, email us within 7 days of the transaction with your registered email address, the payment/order reference, and a description of the issue:

We aim to respond to all refund requests within 3 business days. Approved refunds are processed back to the original payment method via our payment partner, Razorpay, and typically reflect in your account within 5–7 business days, depending on your bank or card issuer.

6. Contact

This policy is operated by Aditya Nag, who operates InviteWaale as an independent Freelancer.